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How to Open a Sina Account for Email

April 19 | 32 Comments

Ever since July 2009 it has been virtually impossible to access Gmail, Hotmail, Yahoo, or any other email client from within the borders of Xinjiang.  Currently only one web portal, Sina, has been given the privilege to send and receive emails, but if you can’t read Chinese you might find it difficult to set up an account.

For those who can’t live without their email while traveling in Xinjiang this summer, here is a step-by-step guide to opening an email account on Sina.com.cn, the only mail portal that is open for use in Xinjiang’s post-riot web world.

Step 1 – Click to Register

When you first arrive on Sina (http://www.sina.com.cn) it might be overwhelming to see so many foreign characters on the same page.  Don’t worry!  The top bar is the only part you should be worried about.  There you’ll see two input boxes side-by-side followed by a string of Chinese phrases.  The one you’re looking for is highlighted in the figure below:

A visual guide to registering for a Sina email account

Step 2 – Choose your Username

The next screen is going to ask you what you want your new email address to be.  In addition to a username, you have the option of choosing a ‘sina.com’ address or a ‘sina.cn’ address.  A green checkmark to the right will indicate whether your choice is available.

The second input box is CAPTCHA.  The letters won’t appear until the box is actively highlighted, so once you click on the box, fill in the letters and click the button.

Sina Email Registration, choosing your username

Step 3 – Password and Security Question

Now that you’ve chosen your email you need to add a password.  The next screen is broken down in six parts:

Sina email registration: password and security question
  1. Password: type in your password and Sina will tell you if it’s good or not (you can also use this password checker to find out)
  2. Retype your Password: that’s pretty self-explanatory
  3. Security Question: This drop down list offers 16 questions you can use OR if you click the very last one you can enter your own.  The catch is it has to be less than 32 characters and can’t contain anything other than letters (not even question marks!).
  4. Security Question Answer: 80 characters max without any special symbols
  5. Nickname: choose your nickname and make sure it contains no capital letters or special symbols
  6. Another CAPTCHA: Again, the letters won’t show until you highlight the actual input box.

Finally, checking the bottom box authorizes the sale of your soul to Sina…or that you accept their terms of use.

Step 4 – Success! Now Log In

Once you fill in the above form and click submit you will hopefully be greeted by the following screen:

Successful Sina Registration screen

Here you see that I successfully registered “[email protected]” using the last six digits of my cell phone number as my security question.  Granted, I won’t actually be checking this account right now, so if you want to contact me please use the FarWestChina Contact Page.

Last but not least, go back to Sina’s Homepage and use the two top-left input boxes to put in your new email address (don’t forget to add the ‘@sina.com’ or ‘@sina.cn’) and then your password.  Press enter and you’re in!

From here on out the email interface should be familiar even if you can’t read Chinese.

Final Suggestions:

This goes for anybody traveling to Xinjiang, not just those who would have needed help setting up a Sina account.

  • If you’re going to be in Xinjiang for a while, set up your previous email account to forward all emails to your new Sina account.  That way you don’t have to constantly be looking for a new work-around to the block like I did every day.  Getting on Sina is easy (and legal).
  • Take along a list of contacts you want to email.  If you’re like me, you keep all your email contacts in an online database.  You won’t be able to access that in Xinjiang, so unless you have all those emails memorized, print them out and take them with you (or email them to your Sina account!).

If you have the chance I highly suggest you take a trip out to Xinjiang.  Make sure you come prepared, though, and your journey will be that much easier.

About Josh Summers

Josh is the author of Xinjiang | A Traveler's Guide to Far West China, the most highly-reviewed and comprehensive travel guide on China's western region of Xinjiang. He lived, studied and run a business in Xinjiang, China for more than 10 years, earning recognition for his work from CCTV, BBC, Lonely Planet and many others.

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  1. Hi Josh,

    Thanks for the super informative info … do you know if it is possible to send attachments via sina email while in XJ?

    Thanks

    Josh on April 19th, 2010 at 10:59 am

    My pleasure!

    Yes, travelers can now send attachments via Sina. For a while it was prohibited, but as of March that has changed.

    I wouldn’t be surprised if your attachments are heavily monitored, though…keep that in mind.

    AL on April 29th, 2012 at 2:42 pm

    Yes Sina is a very good website and if u can’t read chinese then contact me sir.
    Attaching a attachment on sina or sina email is super easy.

  2. Josh,
    Thanks for the post!

    I made an account, and somehow got to my inbox…

    BUT….Where’s the button to compose a new email? I’ve been clicking like crazy, and can’t seem to find it. If you have a screenshot or advice, it would be much appreciated…

    MIke

  3. Hi Josh
    I´ve opened a new account on Sina, and I´m triying to set up the email in my Blackberry , do you know the email server name for sina?
    I´ll be very grateful if you can help me.
    Best!

  4. Oh Man You are one good man left in the planet. Thanks for helping..atlast I can contact my chinese date…

  5. HI there.

    i’ve open email in sina.com before and i need to go back there, but i can’t open my sina.com email.
    is there any way i can recover this email or i need to make new one?

    thank you

  6. I cant create a SINA email Account..Can you help me please.Do you have a Link to this. I like to have Sina email.

    Thanks

    Ngar

  7. Hi Josh. I am trying set up an email account on sina.com.cn following your step-by-step instructions. The problem is that the sina.com.cn webpage is entirely in Chinese, and looks nothing like the example you show us in your posting. I cannot set-up an email account. Can you help, please. thanks, Tom

    Josh Summers on June 30th, 2015 at 11:07 pm

    Hey Tom, thanks for the email. Perhaps this article needs updating if Sina.com.cn has changed. I’ll see what I can do.

  8. Hi
    I registered an email address for [email protected]
    a few weeks ago but have yet to use it. Now I do need to use it.
    Now Im not sure how to log in to use it starting with the URL
    Can you help me?
    I would really appreciate it
    Gray

  9. Hi, I recently created a Sina email account, but I don’t want or need it anymore. I don’t know how to delete it b/c everything is in Chinese. How do I delete my account? Help would be much appreciated, thanks.

    Josh Summers on July 23rd, 2015 at 5:02 am

    Hey Rebekah…I’m so sorry, I unfortunately don’t know how to delete your account.

    Rhett on September 7th, 2015 at 1:12 pm

    This doesnt work anymore do you have any updated instructions the steps are no longer valid.

  10. Hi,

    could anyone indicate me whether it is possible to create an e-mail adress with sina.com when we are located in Europe?

    does this adress e-mail can be used to received e-mails that are sent from other providers like gmail or hotmail?

    that may seems obvious to you but i am trying to contact someone who has a sina e-mail adress and i can’t reach him so i was wondering what was the problem and if i could fix it by having a e-mail adress from the same provider –

    Many thanks in advance for the answer

  11. Hi Josh,

    Would you mind updating the instructions? It seems that the website’s layout has changed. I am moving to China soon and would like to set up a usable email address. Thank you in advance!

  12. Hi Josh I live in the Philippines, I’ve met a lady from Liuzhou on line, we would like to exchange emails. She has a sina.com email address, I can receive her emails, but she cannot receive mine from Gmail. Can I get a sina .com address so that we can exchange emails on sina.com ? Can we exchange pics too?
    Thx, Richard